PRIVACY POLICY

Your privacy is very important to us. Making great apps for iPhone, iPad, Apple Watch and Mac is our business. Selling your data is not. We limit the data we collect to the minimum necessary to provide you with our services and to improve our products.
This Privacy Policy covers how we collect, use, disclose, transfer, and store your information. Please take a moment to get to know our practices and contact us if you have any questions.


For purposes of this Privacy Policy, the terms „Masterbuilders“, „we“, „us“, and „our“ refer to Masterbuilders, Jan Heiermann, Kerstin Schmidtmann GbR; the terms „app“ and „apps“ refer to the software and related services we offer through Apple’s App Store and Mac App Store; and „you“ refers to you, as user of the apps and our services.

For the purposes of this Privacy Policy, “Personal Information“ or „Personal Data“ means data that allows someone to identify or contact you, including, for example, your name and email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.

 

Information We May Collect and How We Use It

Diagnostic Data

We might ask you to send us anonymized diagnostics data from within the app to help us troubleshoot possible issues and identify bugs. This data does not contain any personal information and will only be used to analyze possible issues. - Legal basis Art. 6(1)(a) GDPR

Email Newsletter

We use your email address to occasionally send you news and updates about our products. Moreover, new subscribers of our app Focus obtain a 7-days email tutorial. Your data will only be used for this purpose.

We use MailChimp to store your e-mail address when you sign up to our newsletter from within the app or via this website. MailChimp also collects data concerning the date and time when the message was viewed by the User, they browsers and operating system, as well as when the User interacted with the email message, such as by clicking on links included in the message (this works via a so called web-beacon). We only use this information for statically analysing our marketing campaigns. Data processing is based on your consent according to article 6(1) GDPR. You can object at any time by unsubscribing from the newsletter by clicking the unsubscribe link provided at the end of the newsletter or emailing support@masterbuilders.io . You can as well request deletion of your email address by emailing support@masterbuilders.io Legal basis Art. 6(1)(a+f) GDPR

Direct Email Communication

We use Freshdesk software service to manage and store all incoming email messages and reply to your questions. If you contact us via support@masterbuilders.io, hello@masterbuilders.io or support@focusapp.io, we obtain your e-mail address and may obtain your name, as well as the information you voluntarily provide within your e-mail message when communicating with us. Data processing is based on your consent according to article 6(1) GDPR. You can object at any time.

Upon request, we can provide you with information about whether we hold any Personal Information. Upon request, we delete all of your personal data related to this service. To request this information, please email support@masterbuilders.io Legal basis Art. 6(1) GDPR

Information Collection Through our Website

When accessing our website, Squarespace uses functional and required cookies to allow visitors to navigate on our website. Learn more about functional and required cookies at: https://support.squarespace.com/hc/en-us/articles/360001264507#toc-functional-and-required-cookies

We do not use analytics and performance cookies on our website and disabled the collection of analytics information with Squarespace, so we do not collect or see visitors’ IP addresses or other personal data. 

 

Third-Party Services We Use

We use the following services which might be involved in processing your personal data:

iCloud

iCloud is an online database storage service provided by Apple, Inc (Place of processing: Europe or US). This service makes it possible to store and sync your app data across all devices. iCloud is both private and secure. You can learn more about iCloud here: https://www.apple.com/icloud/  We have no access to your app data stored in iCloud, but you can download or delete your data at any time in the app settings under "Privacy". Apple’s Privacy Policy can be found at https://www.apple.com/legal/privacy/

Squarespace
Our Site is hosted by Squarespace (Place of processing: US). Personal Information hosted by or through Squarespace is subject to their privacy policy which may or may not contain terms as protective as this Privacy Policy. By using our Site, you are agreeing to be bound by Squarespace’s privacy policy, which can be found at https://www.squarespace.com/privacy.

MailChimp
MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC (Place of processing: US).  This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. They also collect data concerning the date and time when the message was viewed by the User, they browsers and operating system, as well as when the User interacted with the email message, such as by clicking on links included in the message (this works via a so called web-beacon).  MailChimp’s Privacy Policy can be found at https://mailchimp.com/legal/privacy/

MailChimp participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.

Freshdesk

Freshdesk is a customer support software provided by Freshworks Inc (Place of processing: US). We use this software service to manage and store all incoming e-mail messages. 

Freshworks Privacy Policy can be found at https://www.freshworks.com/privacy/


How Long We Store Your Data For

We store your data for as long as German law requires, or as is necessary for the fulfillment or the initiation of a contract, or as long as we claim legitimate interests. After this period, all personal data will be deleted.

 

Access To and Deletion of Personal Information (Under GDPR)

Upon request, Masterbuilders will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information and how to access this data.

You can also request, that we correct any inaccurate information about you.

Upon request, we will delete any of your Personal Information. 

To request information about, access, rectification or deletion of your Personal Information, please email support@masterbuilders.io

You can access and delete you app specific data stored with iCloud directly within the settings of our apps as described unter the section "iCloud".

 

Disclosure to 3rd parties

We don’t share personal information with anyone outside of Masterbuilders, except for the few exceptions below.

We share personal information if disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations thereof; to detect, prevent, or otherwise address fraud or security issues; and to protect against harm to the rights, property or safety of Masterbuilders, its users or the public as required or permitted by law.

If Masterbuilders is involved in a reorganization, merger, or sale, the information we collect may be transferred as part of that transaction.

 

Our Policy Toward Children

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete this information. Parents or guardians can contact us at hello@masterbuilders.io.

 

Links to 3rd Party Sites and Services

Our website or any of our services may contain links to third-party websites or services. We are not responsible for the information collected by those third parties and we encourage you to read their privacy policy before submitting any personal information to them.

 

About this Privacy Policy

Our Privacy Policy may change from time to time. When we change the policy, we will post the changes on this page, and, if the policy changes in a significant way, we will also provide a prominent notice (e.g. on our website).

If you have any questions regarding our Privacy Policy, please contact us at hello@masterbuilders.io.

Last modified: Mai 25, 2018

 

Contact information
Masterbuilders, Heiermann, Schmidtmann GbR
Gartenstr. 49
72074 Tübingen
Germany

hello@masterbuilders.io